The Joint Commission Accreditation
We are proud to announce that the Complete Women Care GYN Surgical Institute has been accredited by The Joint Commission since 2013. The Joint Commission’s accreditation process concentrates on operational systems critical to the safety and quality of patient care. To earn and maintain accreditation, an ambulatory care organization must undergo an on-site survey by a Joint Commission survey team every three years. The objective of the survey is not only to evaluate the organization, but to provide education and guidance that will help staff continue to improve the organization’s performance. Surveys are conducted by professionals with at least five years of leadership experience in an ambulatory care organization, and a strong educational background. Ambulatory care surveyors have advanced medical or clinical degrees and receive continuing education to keep them up-to-date on advances in quality-related performance evaluation. The survey process focuses on evaluating actual care processes by tracing patients through the care, treatment and services they received. In addition to these patient “tracers,” surveyors conduct systems tracers to analyze key operational systems that directly impact the quality and safety of patient care. Surveyors use pre-survey information, from the Priority Focus Process, to conduct a more organization-specific and consistent survey.
What is quality in healthcare?
Quality in healthcare typically refers to health outcomes. It usually refers to whether or not a procedure is successful or how long it takes for a patient to recover. For example, when you have a hysterectomy, positive outcomes include a quick recovery and decreased pain.
How is quality measured?
While health outcomes can be measured in various ways, the healthcare community, including The Joint Commission, the federal agency that accredits hospitals and surgical centers, agrees that safety, satisfaction, and reduced complications are accurate indicators of quality. Understanding quality measures will give you confidence in your healthcare choices.
Lowest infection rate
We uphold the highest level of infection prevention and control at every level of care. From washing hands to maintaining a clean, comfortable, and safe environment for our patients, maintaining and improving our low infection rates demands an expertise that only advanced OB/GYN specialists can provide.
Less blood transfusions
At CWC GYN Surgical Institute, we take blood transfusions very seriously. The current literature on blood transfusions indicates that the less blood transfused during surgery, the better the outcome for the patient. Benefits include reduced risk of infections and even death. That is why we monitor blood transfusion rates very carefully and ensure that, when it comes to blood transfusions, less is more.
The CWC GYN Surgical Institute strives for complete patient satisfaction and goes above and beyond for every woman that comes through our doors. After each procedure, patients are given a survey in order to ascertain how we are doing and how we can improve. Every single survey has raving reviews and extremely positive testimonials. Maybe it’s the aromatherapy before, during, and after each procedure. Perhaps it’s the acupressure or one-on-one nursing care. It could even be that we have the highest quality and safety measures out of any OB/GYN surgical center. Whatever the reason, our patients love us – and we make to be worthy of that adoration in every moment of our patient’s care.
Survey results based on 100 patients from April – May 2015
|Pre-surgery visit of phone call instructions were clear.||98||2||98%|
|Registration process was prompt and efficient||100||100%|
|Registration staff was courteous||100||100%|
|A clear explanation was provided by the anesthesia staff regarding your anesthesia care.||100||100%|
|Nurses and staff were helpful and sensitive to your individual needs and concerns.||97||3||97%|
|After your procedure it was evident that the staff was concerned for your comfort and care.||99||1||99%|
|A clear explanation of discharge instructions was provided for you and your escort.||100||100%|
|The facility was clean and staff used proper hygiene while caring for you.||100||100%|
|You were treated with dignity and respect.||100||100%|
|You had trust and confidence in your physician.||100||100%|
|Overall, you would recommend this surgery center to a friend or relative||100||100%|
Likelihood to recommend – 100%
We at CWC GYN Surgical Institute aim not only for the highest quality and complete patient satisfaction but to be renowned as the center of excellence that all women understand as the place to go when choosing a surgical center for their gynecological, urological, and/or breast procedure. When our patients were surveyed after their surgery, 100% agreed that they would recommend the
CWC GYN Surgical Institute to their family members or friends. It is the best compliment we can ever receive – as our CEO and Founder Dr. Mackovic likes to say:
“It does not matter how good we think we are; it only matters how good our patients think we are.”
By entrusting their mothers, sisters, cousins, friends, and coworkers to our care, our patients let us know that we are the number one choice for any OB/GYN procedure.
QUALITY OF LIFE
CWC GYN Surgical Institute understands that the long-term outcomes are where surgeries really count – that is why we have implemented the latest and safest technologies for our patients. With the leading surgeons in the field of gynecology, our surgeons skillfully utilize surgical technologies that reduce bleeding, scarring, and pain while speeding up recovery times. This ensures that patients are back to their lives within hours and often do not require any further treatment after the procedure. It is our goal to make sure that each and every patient experiences true and proper care the first – and only – time around in order to achieve the best results possible.
MAKE AN INFORMED CHOICE
When choosing a surgical center, quality matters more than anything else. All surgical centers are not created equal, and it is your right to choose the best place possible for your individual healthcare concerns. CWC GYN Surgical Institute is consistently top ranked in gynecological, urological, and breast procedures and is the number one choice for thousands of women in their quest for optimal health. We would like to thank you for the opportunity to serve you as you strive to achieve your health goals.
We understand that choosing a surgical center is one of the most important choices you’ll ever make. Deciding upon the best surgical center for your gynecological, urological, or breast procedure will give you the greatest advantage of getting back to being yourself again. Because we are a specialized surgical institute, our team of top surgeons is focused on the kind of services you need to get your life back on track.